Large Scale Spear Phishing Attack

UPDATE: Google has officially released a statement that they have stopped the attack.

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Currently there is a large scale phishing attack that is propagating throughout the internet.  The attack appears as a legitimate email from an employee within your company or address list, and instructs the recipient to click on a link that looks like a legitimate link to a Google Document.  Please be aware and inform your employees to not click on this link.  If clicked, you are asked to grant permissions to an illegitimate Google Drive application that then parses your emails and contacts to send additional messages to. 

If you have clicked this link, please mitigate the attack by doing the following:

“[I]f you have clicked on the link, go to your Google account's page (https://myaccount.google.com/permissions) where you can manage the permissions you've granted to apps. Then locate the "Google Doc" app. This looks totally legitimate, but it's actually not. If that's the malicious app that's gotten access to your account after you clicked on the link it should have a recent "Authorization Time." Now, click on that Google Docs app and click Remove.”

More details can be found here: https://motherboard.vice.com/en_us/article/massive-gmail-google-doc-phishing-email

Please do not hesitate to reach out to our helpdesk directly at 650.454.8850 for assistance with this.

Thanks,

Kinetix Support

Power Outage in San Francisco

Hi Kinetix Clients,

We believe the PG&E Power outage is now resolved.

Issue: PG&E had a power outage affecting portions of San Francisco.

Root Cause: PG&E power outage was caused by an equipment failure at an electrical substation in the Tenderloin. It took them several hours to repair and this affected over 90,000 customers.

Please let us know if you have any questions by calling us at 650-454-8850.

Thanks,

Kinetix Support

3/23 - Office 365 Login Issues

 Hello Kinetix Client,

Currently, Microsoft is having an outage related to their Office365 portal logins.  Users are often unable to log into their online portal and are given an error message stating that there are some transient issues with the server. We will continue to monitor this outage and will send notice when Microsoft resolves this issue. 

Please reach out to the helpdesk with any questions at 650-454-8850

Thanks,
Kinetix Support

Kinetix Hosting Outage - 2/15/2017

We believe the Kinetix hosting outage is now resolved.

Issue: Users in the mid-west had issues connecting to our hosted RDS environment.

Root Cause: The internet service provider circuit servicing connections to the midwest was maxed out. They load balanced to another circuit and the issue was resolved.

Please let us know if you have any questions.

Thanks,

Kinetix Support