Hello Shoretel Supported Clients,
Shoretel is currently experiencing a major outage that affects most (if not all) customers. There is no ETA at this time, but we will keep checking each hour until the issue is resolved. Thank you for your patience during this downtime.
Update - 8/3 @ 9:55AM PST
The issue is still ongoing, but we will check on the status again around 11:00AM PST.
Update - 8/3 @ 11:42AM PST
The Shoretel outage has been resolved.
If you have any questions, please reach out to us at the helpdesk at 650-454-8850.